Budget (40%) and lack of skill and experience (28%) are quoted as the main barriers to using digital media more frequently. Furthermore, whilst 60 per cent of companies think it would be very or extremely useful to have one single CRM system/database combining traditional and digital media campaigns, 65 per cent collect and analyse campaign data in separate systems, thus rendering them unable to gain a full view into any cross media campaigns' performance.
Shane Leahy, Group Chief Executive Officer of Oxygen8 Communications, says, "The digital marketplace is undoubtedly the future. However, UK brands need to become attuned to selling new media advertising, from mobile to 3G and IPTV, in a way that complements, not undermines, traditional products and reflects the expectations of the consumer. This shift in approach requires not only an investment in technology, resources and understanding but also a significant corporate restructuring to deliver an integrated cross-media strategy."
Key findings:
- Digital media now accounts for almost 50% of daily media consumption and is the preferred medium for receiving marketing messages
- 41% of consumers chose the Internet as the medium they could not live without
- Only 62% of TV is now watched in real-time
- 75% of the UK population rarely watch TV adverts when viewing recorded programmes